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Mission Health Back in the Blue Cross NC Provider Network Friday, December 15th. 

We are pleased to announce that Mission Health and Blue Cross Blue Shield of North Carolina have reached a new, multiyear agreement that protects your access to all Mission Health facilities and physicians.

  • We recognize that the past few months have been extremely stressful for our patients. Having a contract dispute become public and asking our patients and community to stand with us regarding a business issue is not something we ever wanted to do. But, we believe the circumstances in this matter – the long-term viability of Mission Health – merited making the community aware of what was at stake. We sincerely apologize for the concern and distress this may have caused you or your family.

As we transition back in network with Blue Cross NC, we will continue to keep you updated and informed.

What this means for you:

  • Now that Mission Health is back in Blue Cross NC’s network, all patients with Blue Cross NC health insurance who were previously in-Network with Mission Health may once again use Mission Health’s providers and facilities and will be covered at in-network rates.
  • Emergency care is always in-network no matter what. In the event of a medical emergency, always call 911 or proceed to the nearest emergency room.
    • If you visited a Mission Health facility or provider while Mission Health was out of network with Blue Cross NC:The new contract with Blue Cross NC will begin to cover all Blue Cross NC members who were previously in-network at Mission Health as in-network as of December 15. If you have questions or need financial assistance for a bill you received while we were out of network, please call (828) 412-6052.

If you have any questions or financial concerns, please call (828) 412-6052.

Mission Health will be in network with the following health plans in 2018:

Commercial (employer-sponsored, individual and Health Insurance Exchange)

  • Aetna
  • Blue Cross and Blue Shield
  • Cigna
  • Coventry
  • CWI Benefits
  • Crescent TPA
  • Humana (CareChoice)
  • Healthgram TPA
  • Key Benefits Administrators TPA
  • MedCost
  • MedCost Ultra
  • MultiPlan PHCS
  • UnitedHealthcare
  • United Behavioral Health
  • WellPath
  • Western North Carolina Healthcare Coalition

Medicare Advantage

  • Blue Cross and Blue Shield
  • First Carolinacare Insurance – First Medicare Direct Healthy State
  • Gateway
  • Humana
  • UnitedHealthcare
  • WellCare

Emergency care is always in network at any hospital. This includes all six of Mission Health’s emergency departments:

  • Angel Medical Center in Franklin, NC
  • Blue Ridge Regional Hospital in Spruce Pine, NC
  • Highlands-Cashiers Hospital in Highlands, NC
  • McDowell Hospital in Marion, NC
  • Mission Hospital in Asheville, NC
  • Transylvania Regional Hospital in Brevard, NC

Still confused? We can help.

Call (828) 412-6052.

  • Option 1: Questions about billing or payment, including eligible discounts or payment plans
  • Option 2: Patients with ongoing care needs, including Continuity of Care
  • Option 3: All other questions about Blue Cross

Frequently Asked Questions