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Here’s how you can help.

  1. Call Blue Cross.

    Call the number on the back of your insurance card, and urge Blue Cross to restore your in-network access to Mission Health providers. We need rates that won’t threaten our future or the health of the people of western North Carolina.

  2. Email Blue Cross.

    Send an email to Mark Werner, Vice President of Network Management at BCBSNC, and ask him to agree to meet with Mission Health to reach a deal that restores your in-network access Mission Health providers. Let him know that patients should come before profits and you demand your right to have in-network access to high-quality care.

    • Step 1

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  3. Talk to your HR manager.

    If you get your insurance through your employer, contact your HR department. Ask that they reach out to BCBSNC and urge them to commit to working with Mission to restore in-network access to Mission providers.

    Or, ask your employer to explore other health insurance options that have Mission providers in network. We are in network with most other major health plans. If you have options, consider choosing a health plan that guarantees your in-network access to our providers.

    We will be in network with the following health plans in 2018:

    Commercial (employer-sponsored and Health Insurance Exchange)

    • Aetna
    • BMS TPA
    • Cigna
    • Coventry
    • CWI Benefits
    • Crescent TPA
    • Humana (CareChoice)
    • Healthgram TPA
    • Key Benefits Administrators TPA
    • MedCost
    • MedCost Ultra
    • MultiPlan PHCS
    • UnitedHealthcare
    • United Behavioral Health
    • WellPath
    • Western North Carolina Healthcare Coalition
    • First Carolina Insurance – First Medicare Direct Healthy State
    • Gateway Medicare Advantage
    • Humana Medicare Advantage
    • UnitedHealthcare Medicare Advantage
    • WellCare Medicare Advantage

    Medicare Advantage

    • AARP MedicareComplete, UnitedHealthcare
    • FirstMedicare Direct Health State HMO Plus
    • Gateway Health Plan
    • Humana
    • WellCare Health Plans, Inc.
  4. Contact The Centers for Medicare and Medicaid Services.

    If you have a Medicare Advantage plan, call The Centers for Medicare & Medicaid Services to let them know the importance of keeping your in-network access to Mission Health providers. You have the opportunity to choose a new Medicare Advantage health plan during Open Enrollment October 15 – December 7. You can contact CMS directly at (800) 633-4227 to talk about your options or file a complaint online.

  5. Contact the North Carolina Department of Insurance.

    Email Commissioner Mike Causey using the form below or call him at (855) 408-1212 to let him know that you deserve in-network access to high-quality care. Urge him to ask BCBSNC to commit to working with Mission to restore in-network access.

    • Step 1

    • Your Name * Required
    • This field is for validation purposes and should be left unchanged.